Terms of Service
These terms apply when you use qawqaw. When you connect an account, we ask you separately to agree to them.
1. The service
qawqaw is a tool for keeping your own record of health habits such as medicine, exercise, sleep and food, and looking back on them with a calendar and stats.
2. Not medical advice
Important qawqaw does not diagnose, prescribe or advise on medication. What you see is what you entered and totals calculated from it. Talk to a doctor or pharmacist about whether, how much, and when to take or stop anything, and about combining medicines. Do not use qawqaw's records or stats as the basis for medical decisions.
3. Reminders
Reminders are an aid, and qawqaw does not guarantee that they will be delivered. A reminder may not go off if:
- notifications are turned off on your device or restricted by the operating system
- you closed the qawqaw tab on the web
- you have not opened the app for a long time and scheduled reminders have run out
- Do Not Disturb is turned on on your device
- a server-sent notification (news from people and circles) is delayed or not delivered because of your browser or phone maker’s delivery server or the network
Do not rely on reminders alone for important doses.
4. Your responsibilities
- You are responsible for the accuracy of what you enter.
- You are responsible for managing your account.
- Do not enter another person's information without their consent.
5. Your data
How data is collected, kept and deleted is set out in the Privacy Policy. You can export or delete your records at any time from Menu › My data. See Account and data deletion for details.
6. Sharing
qawqaw's sharing features (Share a shared tag, Get records via a shared tag, Shared-tag circles and Share a habit list) work only when you yourself create and send a link or QR code, or accept one you received, and they cover only the habits and records in shared tags. What is visible to whom is set out in “Sharing you start yourself” in the Privacy Policy.
- You decide whom to share with, and you are responsible for that choice. Do not share another person's health information without their consent.
- Only the owner of a shared tag (in a circle, the circle leader) can change its habits. Participants add only their own records to them.
- Anyone who has a habit-list link or QR code can open it, and a link cannot be recalled once sent. Check who will receive it before you send it.
- An invite link from Share a shared tag or Get records via a shared tag can be used only by the first person who accepts it, and ends after 3 days. A circle invite can be used by several people and ends after 14 days. An invite QR code ends after 10 minutes.
- Do not use a nickname to impersonate the operator or anyone else. You can change your nickname once a day.
- If sharing features are abused, for example to harass or deceive others, the operator may restrict that user's sharing features.
- You can stop sharing at any time (Stop sharing, Stop viewing, Leave circle). When you stop, the copies the other person had received are removed from their device the next time it syncs. Records a participant made remain the participant's own data, and are deleted from the server if the shared tag's owner deletes their account.
7. Sets you post to Habit ideas
Post in Habit ideas turns the habits under one of your tags into a “set” and makes it public to every user. This is different from sharing in section 6, which is visible only to people you choose. You must agree to this section before posting.
- What is posted: the set name and the name, short label and schedule of each habit, shown with your nickname. Notes, records and tags are not posted.
- A posted set is published immediately. The operator does not review sets in advance, and may take down a set that breaks this section after it is published. You can post up to 3 sets a day.
- You may not post: content recommending a specific medicine, dose or way of taking it; claims about diagnosing, treating or curing a condition; advertising, contact details or invitations to other services; other people’s personal information; abusive, hateful or obscene content; content that infringes someone’s rights (copyright, trademark, reputation and so on); or anything unlawful.
- You are responsible for what you post. You allow the operator to display the set within the service and other users to add it to their own habits. You can delete a set at any time under Sets you posted, and it is deleted when you delete your account. Habits that others have already added are theirs and remain.
- Sets posted by others are for reference only and are not medical advice (section 2). How you use a set after adding it is your own decision and responsibility.
- You can Report a set from its screen, and Hide sets from this person to remove everything that person posted from your list. A set reported by several people may be taken down automatically before the operator reviews it.
- Rights complaints: if you believe a set violates your privacy, reputation, copyright or other rights, write to the address in section 13 with the set and the reason. The operator will take the set down or hide it without delay and tell you. The person who posted it can see that it was taken down under Sets you posted and may object at the same address.
- Users who repeatedly break this section may lose the ability to post, and all their sets may be taken down.
8. Ads and paid products
The To-do, Stats, Together and Alerts tabs of the Android app show ads. We show non-personalized ads only; what goes where is described under “Ads” in the Privacy Policy. The website has no ads.
In the Android app we sell “Remove ads”, a product that removes the ads. Records, habits, sync, reminders and Together all stay fully available without buying anything; the only thing the product gives you is no ads.
- Products — a monthly subscription, a yearly subscription and a lifetime pass (a one-time payment). The price is the amount Google Play shows on the purchase screen.
- Payment — Google Play handles the payment, and Google Play’s terms and payment policies also apply. Purchases are tied to your account, so you need to connect an account to buy.
- Auto-renewal — unless you cancel, a subscription renews automatically every month or every year, and the same amount is charged each time. If we raise a subscription price, we will tell you in advance through Google Play’s process and ask for your consent where required.
- Cancelling — you can cancel at any time in Google Play’s subscription management (Menu › Remove ads › Manage subscription). After cancelling, you see no ads until the end of the period you have already paid for. Uninstalling the app or deleting your account does not cancel a subscription — please cancel it yourself.
- Failed payments — if a renewal payment fails (for example because a card has expired), you see no ads during the grace period Google Play gives.
- Lifetime pass — paid once, with no further charges. Buying a lifetime pass while subscribed does not cancel the subscription automatically — please cancel it in subscription management.
- Withdrawal and refunds — the products are digital content provided as soon as you pay. You can request a refund from Google Play under Google Play’s refund policy, and send other refund enquiries to the address in section 13. Nothing in these terms limits consumer rights, such as the right of withdrawal, that the law gives you.
- Restoring purchases — purchases are linked to your account; after changing devices or reinstalling, sign in with the same account or use Restore purchases.
- Ending the service — if we end the service we will tell you in advance under section 9, and any remaining subscription period and lifetime passes are handled according to the law and Google Play’s policies.
9. Changes to or ending the service
We may change features or end the service. If we end the service, we will tell you in advance and give you time to export your data.
10. Limitation of liability
qawqaw is provided as is. To the extent permitted by law, we are not liable for damages arising from your use of the service. This does not apply to damages caused by wilful misconduct or gross negligence.
11. Governing law and jurisdiction
These terms are governed by the laws of the Republic of Korea, and disputes relating to the service are heard by the court with jurisdiction under the Korean Civil Procedure Act. This does not limit any rights that the consumer protection laws of your country of residence guarantee to you.
12. Changes to these terms
If these terms change, we will update the effective date and let you know in the app.
13. Contact
Send questions about these terms to [email protected].